Terms and Conditions
Last Updated: 17.10.25
These Terms and Conditions (“Terms”) govern your access to and use of New2 Media’s (known as Rare Social) software-as-a-service platform, website, and related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.
Contact Information
If you have any questions about these Terms, please contact us at:
New2 Media Ltd 86-90 Paul Street, London, EC2A 4NE support@raresocial.com
Definitions
“Company” refers to New2 Media, including its subsidiaries, affiliates, and licensors “User” refers to any individual or entity that accesses or uses the Service “Account” means an individual user account registered to access the Service “User Content” means any text, images, data, or other materials submitted, uploaded, or displayed by users
Service Description
New2 Media provides a cloud-based software platform (known as Rare Social) that helps businesses to grow their social media audience. The Service is accessible via web browser and/or mobile applications and is provided on a subscription basis.
Account Registration and Security
Account Creation
To use the Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
Account Responsibility
You are solely responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet this requirement.
Acceptable Use Policy
Permitted Use
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
In any way that violates any applicable federal, state, local, or international law or regulation To transmit any material that is defamatory, obscene, offensive, or otherwise objectionable To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Service To introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material
Prohibited Activities
You shall not: Attempt to gain unauthorized access to any portion of the Service or any other systems or networks connected to the Service Use any automated system, including robots, spiders, or scrapers, to access the Service Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service Rent, lease, lend, sell, redistribute, or sublicense the Service Remove, obscure, or alter any proprietary rights notices affixed to or contained within the Service Intellectual Property Rights
Company Ownership
The Service and its entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by [Company Name], its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes.
User Content
You retain ownership of any content, data, or materials you submit, upload, or transmit through the Service (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display such User Content solely for the purpose of providing and improving the Service.
Data Tracking and Analytics
Use of Tracking Technologies
The Service may use tracking technologies such as cookies, web beacons, and pixels (including Meta Pixel, Google Analytics, and other analytics or advertising tools) to: Measure and improve Service performance; Analyze user engagement and usage patterns; Deliver targeted advertisements and marketing communications; Optimize user experience and product functionality.
Third-Party Services
These third-party analytics and advertising providers may collect or receive information from your use of the Service and other websites or apps to provide measurement services and targeted ads. You acknowledge and consent to such processing in accordance with applicable laws.
User Control
You may disable or limit certain tracking technologies through your browser settings or device preferences; however, doing so may affect the functionality of the Service.
Aggregated Data
The Company may use aggregated, anonymized data derived from your use of the Service for research, analytics, and product improvement purposes. Such data will not identify you personally.
Intellectual Property
All intellectual property rights in and to the Service (including software, design, text, graphics, logos, and other content) are owned by or licensed to the Company. Except as expressly stated, no rights are granted to you under these Terms.
User Content
You retain ownership of your Content but grant the Company a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, and display such Content as necessary to operate and improve the Service.
Service Availability and Modifications
The Company reserves the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice. The Company shall not be liable for any modification, suspension, or discontinuation.
Compliance and Acceptable Use
You agree to comply with all applicable laws, regulations, and industry standards. The Company may suspend or terminate your access to the Service if it reasonably suspects non-compliance or misuse.
Disclaimers
The Service is provided on an “as is” and “as available” basis. The Company disclaims all warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising out of or related to your use of the Service.
Indemnification
You agree to indemnify and hold harmless the Company, its affiliates, officers, and employees from any claims, damages, liabilities, or expenses arising from your use of the Service or violation of these Terms.
Limitation of Liability
To the fullest extent permitted by applicable law, the “Company”, including its affiliates, subsidiaries, officers, directors, employees, agents, licensors, and service providers (collectively, the “Company”), shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages whatsoever. This includes, without limitation, damages for loss of profits, revenue, business opportunity, goodwill, use, data, or other intangible losses, whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of or relating to your access to or use of, or inability to use, the Service, even if the Company has been advised of the possibility of such damages.
Without limiting the foregoing, the Company shall not be responsible or liable for:
- Any loss or corruption of data, or any delay, failure, interruption, or corruption in the transmission of data; - Any errors, omissions, or inaccuracies in any content or materials available through the Service; - Any unauthorized access to, alteration of, or use of your transmissions, account, or data; - Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party; - Any third-party conduct, content, or services accessible via the Service; or - Any downtime, suspension, or termination of the Service or any part thereof.
In no event shall the Company’s total cumulative liability for all claims, damages, losses, and causes of action arising out of or related to these Terms or the use of the Service exceed the greater of (a) the total amount paid by you to the Company for the Service during the twelve (12) months immediately preceding the event giving rise to such claim, or (b) one hundred U.S. dollars ($100), whichever is lower.
You acknowledge and agree that the limitations set forth in this section reflect a reasonable and fair allocation of risk between the parties and that these limitations form an essential basis of the bargain between you and the Company. The Service is provided at a price that reflects this allocation of risk and these limitations of liability.
Certain jurisdictions do not allow the exclusion or limitation of liability for certain types of damages; in such jurisdictions, the Company’s liability shall be limited to the maximum extent permitted by law.
This limitation of liability applies regardless of the form of action or theory of liability, and it shall survive the termination, expiration, or cancellation of your account or these Terms.
Termination
The Company may terminate or suspend your Account and access to the Service at any time, with or without cause or notice. Upon termination, all licenses granted under these Terms will immediately cease.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the UK, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the UK.
Changes to Terms
The Company reserves the right to modify these Terms at any time. Updated versions will be posted on the Service and will be effective upon posting. Continued use of the Service constitutes acceptance of the revised Terms.
